Stay Interview Toolkit: Module 5 - Essential Stay Interview Skill #3: Probing
Probing requires you to connect many dots, to listen carefully to widely related comments, and then to identify the additional one or two pieces of information that complete the picture in your employeeâ€™s mind and also your own. In other words, great probing leads to fresh discovery. Probing is an essential skill for successful Stay Interviews. This course will teach you how to ask great probing questions during your Stay Interviews to identify the real issues impacting a personâ€™s desire to stay with the organization. By completing this course, you will find out how to use probing in your Stay Interviews. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.
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